Terms & Conditions

Acceptance of Terms

By accessing this website you agree to be bound by these terms and conditions.

Products And Pricing

Product specifications, availability and prices may change. Where a product displays a fixed price, the checkout or quotation process will confirm the final price, VAT treatment and delivery charges before purchase. Where a product is marked as price on request or available on request, it is quotation-only until a written quotation is issued.

Orders And Payment

Accepted payment methods may include bank transfer, M-Pesa, card payment, cheque or approved corporate account terms. Payment requirements will be confirmed on the invoice or quotation.

Delivery

Delivery areas, charges and timelines depend on product availability, customer location and courier arrangements. These details are confirmed before dispatch or installation.

Cancellations

Order cancellation requests should be made as soon as possible. Cancellation approval depends on whether the order has been processed, dispatched, specially ordered or configured.

Returns, Refunds And Warranty

Returns, refunds and warranty claims are handled according to our Return & Refund Policy and the applicable manufacturer or supplier warranty terms.

Limitation Of Liability

Zion Systems shall not be liable for indirect or consequential loss arising from the use of this website or from delayed product availability, except where required by law.

Governing Law

These terms are governed by the laws of Kenya.